期刊


ISSN0005-1551
刊名Automotive news
参考译名汽车新闻
收藏年代2006～2024



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2019 2020 2021 2022 2023 2024

2021, vol.95 2021, vol.95, no.Suppl. 2021, vol.96 2021, vol.96, no.Suppl.

题名作者出版年年卷期
LET'S TALK PRICING: Transparency can help build loyalty with service customersDAN SHINE20212021, vol.96, no.Suppl.
Customers stay close to home for repairsKeith E. Crain20212021, vol.96, no.Suppl.
FORMULAS for SUCCESS: Retooled processes help these dealership body shops rack up big financial gainsKEN WYSOCKY20212021, vol.96, no.Suppl.
How to score collision revenue without body shopsKen Wysocky20212021, vol.96, no.Suppl.
GOING THE DISTANCE: Ford dealer-cowboy knows the ropes of providing customer serviceJEFF YIP20212021, vol.96, no.Suppl.
Rewriting the textbook on grooming techsRICHARD TRUETT20212021, vol.96, no.Suppl.
WRENCHING SAFELY: Tool companies work to help older techs avoid injuries on the jobRICHARD TRUETT20212021, vol.96, no.Suppl.
ABCs OF BDCs: Structured processes, training and career paths spell success for oft-neglected call centersKEN WYSOCKY20212021, vol.96, no.Suppl.
FASTER TO FRONT LINE: Teamwork can speed reconditioning as used-vehicle demand remains strongJEFF YIP20212021, vol.96, no.Suppl.
Manheim centers boost dealer recon capacityJeff Yip20212021, vol.96, no.Suppl.
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