The Use of Robots in the Workplace: Conclusions from a Health Promoting Intervention Using Social Robots
参考中译:在工作场所使用机器人:使用社交机器人促进健康干预的结论


          

刊名:International Journal of Social Robotics
作者:Lopes Sara L.(Instituto Universitário de Lisboa (Iscte-IUL) & Business Research Unit (BRU-IUL), Iscte-IUL)
Ferreira Aristides I.(Instituto Universitário de Lisboa (Iscte-IUL) & Business Research Unit (BRU-IUL), Iscte-IUL)
Prada Rui(Universidade de Lisboa)
刊号:737LB013
ISSN:1875-4791
出版年:2023
年卷期:2023, vol.15, no.6
页码:893-905
总页数:13
分类号:TP24
关键词:Human–robot interactionWorkplace interventionHealth intervention
参考中译:人机交互;工作场所干预;健康干预
语种:eng
文摘:Workplace wellness programs constitute a preventive measure to help avoid healthcare costs for companies, with additional benefits for employee productivity and other organizational outcomes. Interventions using social robots may have some advantages over other conventional telemedicine applications, since they can deliver personalized feedback and counseling. This investigation focused on a health-promoting intervention within work environments, and compared the efficacy of the intervention on two distinct groups, one guided by a human agent and the other by a robot agent. Participants (n?=?56) were recruited from two Portuguese organizations and led through eight sessions by the social agent, the goal being to encourage health behavior change and adoption of a healthier lifestyle. The results indicate that the group led by the robot agent revealed better post-intervention scores than the group led by the human agent, specifically with regard to productivity despite presenteeism and regard of their level of mental well-being. No effects were found concerning the work engagement level of participants in either group. By demonstrating the potential of using social robots to establish therapeutic and worth relationships with employees in their workplaces, this study provides interesting new findings that contribute to the literature on health behavior change and human–robot interaction.
参考中译:工作场所健康计划是一项预防性措施,有助于避免公司的医疗成本,并为员工生产力和其他组织成果带来额外的好处。使用社交机器人进行干预可能比其他传统的远程医疗应用程序有一些优势,因为它们可以提供个性化的反馈和咨询。这项调查的重点是工作环境中的健康促进干预,并比较了两组不同群体的干预效果,一组由人类代理引导,另一组由机器人代理引导。参与者(n?=?56)是从两个葡萄牙组织招募的,在社会代理人的带领下进行了八次会议,目的是鼓励健康行为的改变和采用更健康的生活方式。结果表明,机器人代理领导的小组在干预后表现出比人类代理领导的小组更好的分数,特别是在生产力方面,尽管他们出勤率很高,并考虑到他们的心理健康水平。两组受试者的工作投入水平均未受到影响。通过展示使用社交机器人在工作场所与员工建立治疗和有价值的关系的潜力,这项研究提供了有趣的新发现,有助于研究健康行为变化和人与机器人互动的文献。